| Mercy | |
|---|---|
| "I'll be watching over you." | |
Real Name |
Angela Ziegler |
Age |
37 |
Nationality |
 Swiss
|
Occupation |
Field medic First responder |
Base |
Zürich, Switzerland |
Affiliation |
Overwatch |
Relations |
Unnamed parents (deceased) |
| Lucie Pohl (English)
Sybille Tureau (French) | |
Cosmetics |
Cosmetic page |
Quotes |
Quotation page |
Role |
Support |
Health |
200 |
Character Video
| |
Mercy is a Support hero in Overwatch.
Overview
Mercy’s Valkyrie Suit helps keep her close to teammates like a guardian angel; healing, resurrecting or strengthening them with the beams emanating from her Caduceus Staff.
Abilities
- Does not generate ultimate charge.
Vertical: 2 m/s (down)
Total: 5.85 m/s
- While airborne, Mercy can press and hold the jump button to begin slowly falling to the ground. Letting go of the jump button will end Angelic Descent.
Beam (lock-on)
- Primary fire creates a healing tether on the ally closest to Mercy's crosshairs, which remains for as long as Mercy holds down the primary fire button.
- Secondary fire creates a damage tether that works similarly to the healing tether, but boosts damage instead of healing.
- Mercy need not look at the ally to maintain the tether.
- The tether will break if Mercy and the ally move out of range or line of sight, except during the first 1.4 seconds after the tether is engaged.
- Healing Beams can stack, but Damage Beams do not.
- Mercy gains ultimate charge equal to 130% of her damage amplified, except from self-damage.
- In order to amplify a projectile attack's damage, Mercy must be boosting hero target when the projectile was fired. After that, it will be boosted even if Mercy switches to healing afterwards.
Projectile- The blaster is automatically reloaded if not equipped for 1.4 seconds.
- Can be used on both living and dead allies.
- Can be cancelled mid-flight by pressing the hotkey once more.
- Pressing jump button during Guardian Angel will allow Mercy to do a slingshot which propel her forward with maintained momentum.
- The resurrected players gain 2.25 seconds of invulnerability.
- The fallen ally is highlighted on the player's screen.
- Mercy can be interrupted by stuns, hacks, or knockback while casting.
60 HP/s per target (Allies)
+100% range (Guardian Angel, Caduceus Staff)
25 m/s (Guardian Angel)
- Mercy passively generates 1% Ult Charge every 3.64 seconds.
- Caduceus Staff's beam branches out from the beam target to nearby allies, healing or damage boosting them for the same amount. This requires line of sight but ignores barriers.
- Regeneration cannot be interrupted by damage.
- Mercy gains vision of enemy health bars if they have taken damage (even if Mercy did not deal the damage herself).
- Holding Jump causes Mercy to rise while holding Crouch causes her to descend.
Strategy
Mercy is the most healing-oriented of the Support characters, capable of rapidly bringing her teammate back up to full Health and even using Resurrect to bring them back from the dead. Her ultimate enhances all of her abilities, making it a potential game-changer during dire situations. When not healing, she is able to boost a single ally's damage, allowing them to blast apart foes and tear through barriers. She is easily the most team-dependent of the Supports, as her personal damage is weak, and the powerful effect of her Resurrect makes her a prime target for the enemy team, forcing her to rely on her team for protection.
Weapons & Abilities
- Regeneration (Passive): Mercy's passive ability. When she is out of combat for 1 second, she will begin to slowly regenerate her Health.
- The passive Health regeneration allows Mercy to stay on the front lines to continue healing her allies. When you see your Health beginning to drop, find cover and allow it to regenerate.
- Angelic Descent (Passive): While airborne, Mercy can press and hold the jump button to begin slowly falling to the ground. Letting go of the jump button will end Angelic Descent. You can re-activate it at any time while airborne.
- Angelic Descent is useful for evading enemy fire. Leap off of a ledge and vary your falling speed with Angelic Descent to throw your opponents' aim off.
- Angelic Descent can be used in the middle of a Guardian Angel jump to gain a bit of extra height and momentum.
- Caduceus Staff: Mercy's main weapon. The Caduceus Staff's primary fire creates a healing tether on the ally closest to the crosshair, while its secondary fire creates a damage-boosting tether in the same respect.
- Neither of the tethers require you to continue looking at your target to maintain. Use this to your advantage to check frequently for flankers like Reaper or Tracer.
- The tether will break if an ally moves out of your direct line of sight after a few seconds, such as moving behind a wall, or if they move outside the tether's maximum range.
- Alternate between the healing tether and damage tether as the situation requires.
- Damage tether is applied as the ally's attack hits, rather than when it is fired. For example, if you switch to a damage tether while Pharah's rocket is mid-flight, its damage will be boosted when it lands (provided you keep the damage tether active that long)
- Pharah is one of the best pairs to Mercy, as Pharah can help Mercy remain airborne and away from grounded enemies, while Mercy can substantially increase Pharah's overall damage output.
- Boosting characters like Soldier 76 and Roadhog during their ultimate abilities is usually a smart choice, as their already significant damage will be that much better.
- Caduceus Blaster: Mercy's secondary weapon. It shoots a stream of fast-moving projectiles, similar to D.Va's Light Gun. The Caduceus Blaster will automatically reload while Mercy has the Caduceus Staff equipped.
- Do not underestimate the Caduceus Blaster. While fairly weak at long range (despite the lack of damage falloff) due to the ease with which the projectiles can be dodged, the Caduceus Blaster can be deadly at close ranges, especially if you land headshots.
- The pinpoint accuracy of the Caduceus Blaster can be used to safely destroy Torbjörn's Turret from out of its attack range.
- Be careful about pulling out the Caduceus Blaster on a whim, as you cannot attack or create a tether during the weapon switch animation.
- It is often better to boost an ally's damage rather than pull out the Caduceus Blaster; remember that Mercy is a highly vulnerable healer, and even in situations where it is safe to go on the offensive, it is usually smarter to continue to manage your team.
- Guardian Angel: When activated, Mercy will fly towards the targeted ally, whether they are alive or dead. This ability auto-targets tethered allies, but will otherwise go to the ally closest to the crosshair. This can be changed in the Mercy-specific control settings.
- Guardian Angel has a brief cooldown during which Mercy has no other quick movement options. Think about where you'll end up before rushing to an ally's side.
- Use this ability to jump between allies to quickly heal them, or to escape from dangerous situations.
- Continually using this ability on an allied Pharah, in combination with Angelic Descent, allows Mercy to follow Pharah around through the air (even staying airborne longer than Pharah can). Use the Caduceus Staff's damage tether to enhance her already high damage output.
- Resurrect: Mercy's core ability. When activated, Mercy will revive a dead ally in very close-range. They will be returned to full health at the position where they died. The revived teammate also gains a brief moment of invulnerability, during which they can move but cannot attack or use abilities. The cooldown on this ability does not reset upon death, unlike all others.
- This is an incredibly powerful tool that can turn the tide of a fight by bringing back an ally with a prepared ultimate, your main tank (such as Reinhardt), or even a fellow Support.
- Think before you act. Resurrect is powerful, but rather slow, so try and mind the situation you put yourself and your team in by using it. Oftentimes, it is just better to keep healing your living allies instead of reviving a dead one.
- Use Guardian Angel on a dead ally to position yourself for Resurrect. Mercy will continue to fly towards the target of Guardian Angel while casting Resurrect. Use this to dart past a group of dead allies, casting Resurrect on the way, in order to reduce your vulnerability while using it.
- Prioritize who to revive. Resurrect has a long cooldown (which uniquely does not reset after death), and some members of the team are more important than others. Your main tank is usually the highest priority, as they can help shield the team while Mercy heals them.
- Be careful when using this ability in plain view of enemies, as it will nearly always attract enemy fire either on you or your ally.
- Valkyrie (Ultimate): Mercy's ultimate ability. When activated, all of her abilities are greatly enhanced; in addition to the ability to freely fly, Mercy also gets infinite ammunition on her Caduceus Blaster, and her tethers will split to affect all allies within a certain radius of the target ally.
- This is easily one of the strongest ultimates in the game, as Mercy can use it to greatly enhance her team's survivability and damage output without worrying about who needs help the most.
- Try to get the greatest effect out of Valkyrie possible. If the team doesn't desperately need healing, switch to a damage boost instead.
- Stay in motion and move unpredictably while using Valkyrie. Staying still while airborne makes Mercy easy prey for snipers like Widowmaker and Hanzo, or from ultimates like Soldier: 76's Tactical Visor and D.Va's Self Destruct.
- Regeneration is always active while Valkyrie is, so Mercy can afford to be more aggressive.
- While Resurrect is relatively untouched by Valkyrie, the mobility it provides as well as the buff to Regeneration can make it much easier to revive allies.
General Strategies
- Mercy is a potent healer that can easily fit onto most teams. She is especially good when paired with allies who have no means of self-healing, or allies capable of dealing a lot of long-ranged damage like Pharah or Junkrat. When up against opponents with consistent, long-range damage (such as Soldier: 76 or Hanzo), Mercy is an excellent pick for keeping her team alive.
- Mercy is almost always a priority target for the enemy team due to the power of Resurrect. Keep your eyes on your surroundings constantly and watch to see if the enemy team starts bringing out heroes like Widowmaker or Genji to try and kill you. Whenever possible, try to heal allies from behind cover.
- Playing Mercy is by nature a selfless endeavor... but don't forget to protect yourself. After all, a dead healer heals no one. Mercy has an amazing ability to heal herself automatically by just not taking damage for a while. Be sure to duck out of combat or find a health pack when your health gets low.
- While it can be tempting to simply leap to an injured ally with Guardian Angel as soon as you see them, try to pay attention to where that will take you. You can easily end up flying into the line of fire of your opponents, making you an easy target for Widowmaker or Roadhog. Try to cancel Guardian Angel slightly before you arrive at the target to stay out of enemy fire. (Guardian Angel can be canceled by activating the ability again while in the air.)
- Mercy can either stick with her team, or she can "pocket" a single hero (usually Pharah), following them around and providing them with both healing and a damage boost. While this can be a potent pairing, it's best to stay with the rest of your team if they have no other source of healing (such as from Soldier's Biotic Field or another Support).
- One of the best skills to learn as Mercy is predicting when your teammates are likely to use a heavy damage-dealing ultimate such as Reaper, Roadhog, Pharah, or even Soldier: 76. Holding a damage-boosting tether on a hero during their ultimate can significantly increase the potency and result in devastating damage to the enemy team. Get to know the audio call-outs for each of these ultimate abilities so that you can instantly switch to them with your damage-boosting beam.
- Mercy isn't much of a fighter, with her only damaging weapon (the Caduceus Blaster) sporting a slow rate of fire and projectiles that require you to lead your target. Let your allies do most of the fighting for you. Try to keep your Caduceus Blaster holstered unless you're face-to-face with an opponent you cannot escape from. At the same time, don't be afraid of pulling it out if you're confident it will help your team take down a major threat. Using the blaster is more of a trade-off — damage from your own weapon, or increased damage to an ally's abilities. Learning when to use the blaster is key.
Match-Ups and Team Synergy
Tank
| Hero | Match-Up | Team Synergy |
|---|---|---|
 D.Va |
D.Va can hunt you down with your Boosters, diving into the back line to chase after you. Take care not to be isolated by her, as you don't stand a chance in a one-on-one battle with her; always stick to allies that you can fly between, and let them serve as a meat shield to protect you. | (To be added) |
 Orisa |
(To be added) | (To be added) |
 Reinhardt |
As long as you have allies to fly towards, Reinhardt will struggle to kill you. If you're caught alone, however, his wide swings will quickly demolish you. If he's attempting to attack an ally of yours, you should be able to outheal his damage. Stay out of Reinhardt's reach, and if your patient is healthy enough, use your damage boost so your teammate can quickly kill him. Reinhardt's greatest threat is his Earthshatter; if you cluster together with your allies, you'll all fall victim to it, so try not to stay grouped up if you anticipate an Earthshatter coming. | (To be added) |
 Roadhog |
If you're not careful and float out in the open, Roadhog can snatch you away from your teammates with his Chain Hook and instantly kill you. Always make sure you have an ally or barrier between you and Roadhog. While he's exceedingly dangerous up close, at a distance he's no threat; if you damage boost an ally and have them assault him from a distance, you should be able to either kill him or force him to retreat. If you're alone but at a safe distance, you can even pelt him with your Caduceus Blaster to build up some easy Ultimate charge. | (To be added) |
 Sigma |
(To be added) | (To be added) |
 Wrecking Ball |
(To be added) | (To be added) |
 Winston |
Winston can (and often will) leap right up into your face to fry you with the Tesla Cannon. Your best and only defense is to fly away to a character who can protect you from him, preferably either a high-damage hero like Reaper or an ally with a barrier like Reinhardt. If Winston activates Primal Rage, simply use Guardian Angel to reposition yourself so he can't knock you away from your teammates. | (To be added) |
 Zarya |
In theory, Zarya's poor mobility should make her relatively easy to outrun. However, her beam can penetrate barriers, making it very dangerous for you to stand anywhere near the front line while your teammates are confronting Zarya. Leave the fight to your teammates, and try to heal them from a distance so Zarya can't reach you with her Particle Cannon. | (To be added) |
Damage
| Hero | Match-Up | Team Synergy |
|---|---|---|
 Ashe |
(To be added) | (To be added) |
 Bastion |
Don't let yourself be caught in the open around Bastion, as he can shoot you down within a second. Even in Recon Configuration, you won't stand a chance as his submachine gun will outdamage your Caduceus Blaster, and if neither of you has teammates nearby, he won't hesitate to shift into Sentry Configuration and mow you down. | (To be added) |
 Doomfist |
(To be added) | (To be added) |
 Genji |
Genji will usually try to get behind enemy lines and quickly kill you, slipping anyway before anyone can catch him. Genji's Swift Strike is his only means of rapid horizontal movement; your Guardian Angel has far shorter cooldown, meaning if you have allies nearby, you should usually be able to bail from a fight with Genji. If Genji approaches you while you have an ally nearby, use them as cover and heal them while they fight Genji; you should easily win most two-on-one fights against him. | (To be added) |
 Hanzo |
If you're lazily gliding in the air between teammates, you'll serve as an easy target for an enemy Hanzo to snipe at a distance. His quiet nature can make it hard to pinpoint his position, so always be careful before leaving cover. Also be wary of when he's used Sonic Arrow, as once he knows where you are, he'll make you a priority target should you peek your head out from cover. | (To be added) |
 Junkrat |
Junkrat's Steel Trap will render your Guardian Angel ability useless while trapped, making you an easy target. Try to let teammates lead the charge when pushing through tight corridors, and float through the air when possible; not only will you avoid traps this way, you'll also be much harder for Junkrat to hit in the air than if you were on the ground. You can't outheal the damage Junkat can dish, so don't try to have your patient fight him head-on unless you're being protected by a barrier. | (To be added) |
McCree |
McCree can easily dispatch you with a few shots from long range, and your ability to fly around to your allies is less useful against ranged characters like McCree, as the relative movement isn't as large and can be predictable. In close quarters, McCree can stun you with his flashbang and then shoot you to death. If McCree uses Deadeye, duck to cover; if you have to abandon an ally you're healing to do so then do it, because otherwise you're both going to die. | (To be added) |
 Mei |
Never wander out alone when Mei is about; should you fail to flee with Guardian Angel, you'll prove to be an easy target for Mei to pick off, especially if she blocks your escape with Ice Wall. Try to keep Guardian Angel on standby when you know that Mei is chasing you, as her freezing effect won't slow Guardian Angel's movement speed. Your healing can easily outheal Mei's Endothermic Blaster's freezing, and if you keep your patient at full health, even once frozen it will be difficult for Mei to finish them off with an Icicle headshot. | (To be added) |
 Pharah |
Pharah's long range allows her to dispatch you from a distance, and makes it easy for her to harass you even when you have a tank protecting you. Be careful when hiding in buildings, as Pharah can launch missiles in after you and you won't be able to escape or retaliate. While your blaster won't deal much damage against Pharah, if she is at low health it might be worth trying to shoot her down. | (To be added) |
 Reaper |
Your healing won't do much to save weaker characters from Reaper's damage, and will only modestly slow him down even when he's attacking a tank. He can dispatch you with two shots from close range, and he can use Shadow Step and Wraith Form to ambush you from unusual angles. Your only saving grace is that Reaper's range is quite poor; if a teammate is close by, you can flee from the encounter with Guardian Angel, forcing Reaper to either retreat or riskily engage more targets. If Reaper is using Death Blossom and you're at a safe distance, it may be worth it to whip out your blaster and try to shoot him dead while he's exposed. | (To be added) |
 Soldier: 76 |
Soldier: 76's long range makes your mobility much less useful. His high damage means he can kill you in under a second with his Helix Rockets and his primary fire if you're caught out in the open, and his high damage can outdamage your healing on frailer allies. Tactical Visor will make it much easier for him to hit you. When Soldier: 76 is around, always hide behind a barrier or around a corner to avoid being picked off by him. | (To be added) |
 Sombra |
Sombra's Hack will disrupt Guardian Angel and Resurrect, depriving you of all of your utility. When a Sombra is around, be cautious as she can appear from unexpected areas. Should Sombra try to engage you directly while you aren't Hacked, use Guardian Angel to flee to your team and let them fend her off. Avoid moving out on your own when facing a Sombra, and when damaged, should stick close to your allies rather than running off into a corner to heal. | (To be added) |
 Symmetra |
Symmetra's Sentry Turrets will lock onto you and slow you to a crawl before killing you, so be careful not to get caught in them. Guardian Angel can save you from the Turrets, but often at the cost of abandoning whoever you're healing at the moment. Symmetra herself is extremely dangerous in close quarters, and the ramp-up on Symmetra's Photon Projector will makes it impossible for you to heal a teammate through it very long. Unless your teammate is on the verge of death, switch to damage boosting so they can quickly kill her before she can become a worse threat. | (To be added)</small |
 Torbjörn |
Since Torbjörn's Turret will target the first enemy it sees, let your patient lead the charge to destroy it while you hide behind and heal them. While it may be tempting to use your Caduceus Blaster to destroy the Turret, you'll sustain considerable damage in the process, making you an easy target for Torbjörn if he shows up to avenge his Turret. Torbjörn himself is very dangerous if you run into him in close quarters, especially when he has Overload active. Keep your distance from him as much as possible. | (To be added) |
 Tracer |
If the enemy team has a Tracer, always watch your back; Tracer can make quick work of you if you're caught off guard, then use Recall to escape from any of your teammates who may have noticed her. Try not to stay too far from your teammates and don't isolate yourself in the back line; always try to have a buddy on standby who can keep Tracer off of you. | (To be added) |
 Widowmaker |
Widowmaker can kill you with a single headshot, so don't fly around in the open when you're in Widowmaker's sights. Stay behind cover or a barrier to keep your team safe without getting picked off. | (To be added) |
Support
| Hero | Match-Up | Team Synergy
|
|---|---|---|
 Ana |
Ana's biotic grenade will completely shut down your healing, and her Sleep Dart can knock you out in a crucial moment, or knock out one of your allies, leaving you vulnerable to attack. Ana can also quickly dispatch you with a few shots from her extremely long range, highly-accurate rifle. Avoid leaving cover or the safety of barriers while facing Ana to avoid being sniped to death. | (To be added) |
 Baptiste |
(To be added) | (To be added) |
 Brigitte |
(To be added) | (To be added) |
 Lúcio |
Lúcio's poor damage and your regeneration will make it hard for him to kill you should he come after you. Even if he tries to use Soundwave to knock you off a cliff, you can use Guardian Angel to get back to safety should a teammate be nearby. Neither of you are likely to kill each other in a fight, so leave it to your teammates to handle him. | (To be added) |
 Mercy |
It's extreme rare to end up facing another Mercy on the battlefield. While it may be tempting to chase after an enemy Mercy yourself, let your teammates focus on her while you provide a damage boost so they can quickly kill her. If you are caught in a situation where neither of you has teammates nearby, fight back with your Caduceus Blaster; unless she's near-death, though, focus less on finishing her off and more on backpedaling to your team and regrouping. If you have Valkyrie active and she doesn't, though, she's an incredibly easy target to gun down before returning to your team. | (To be added) |
 Moira |
(To be added) | (To be added) |
 Zenyatta |
Zenyatta is a long-ranged character for whom Mercy's mobility matters little. His Orb of Discord will make you even frailer than usual, and if applied to your teammate will render it more difficult to outheal incoming damage. Avoid exposing yourself to Zenyatta's attacks, and if he's out in the open, damage boost a teammate so they can quickly kill him. | (To be added) |
Story
A guardian angel to those who come under her care, Dr. Angela Ziegler is a peerless healer, a brilliant scientist, and a staunch advocate for peace.[1] She is one of the most gifted doctors in the world when it comes to medical technology, and has applied such technology to her own body;[2] effects have possibly included slowing/halting her ageing process. She likes Swiss chocolate[3] and enjoys tea, which she sometimes takes with a nip of brandy after a life-threatening ordeal.[4] She isn't good at making coffee however—Genji was the only Overwatch member who could stand to drink it.[5]
Pre-Overwatch
Ziegler was a longtime family friend of the Lindholms. As a teenager, she established herself as a medical prodigy. While still studying,[6] 14-year-old Ziegler visited Torbjörn in the hospital after the loss of his arm in Operation White Dome.[7]
Angela at the Overwatch base.
Later as she was still a student in university she would visit the Overwatch base and once posed for a photo with Torbjörn, other Overwatch members and a young Fareeha Amari.[8]
Overwatch
Mercy in a witch costume with Torbjörn on Halloween
After obtaining her MD and PHD in Switzerland,[9] Ziegler rose to become the head of surgery at a prominent Swiss hospital before pioneering a breakthrough in the field of applied nanobiology that radically improved the treatment of life-threatening illnesses and injuries. It was this expertise that attracted the attention of Overwatch.
Because her parents had been taken by war, Ziegler was opposed to the organization's militaristic approach to keeping global peace. Ultimately, she recognized that Overwatch offered her the opportunity to save lives on a much larger scale. As Overwatch's head of medical research, Angela sought to leverage her work for healing in frontline crises. The result was the Valkyrie swift-response suit, which Ziegler herself piloted on many Overwatch missions.[1]
During her Overwatch years, she once dressed as a witch for Halloween.[10]
Despite her contributions to Overwatch, she was often at odds with her superiors and the organization's overarching aims.[11] One example was the development of the biotic rifle by Torbjörn. Torbjörn provided assurances that the device was only intended for healing, but Ziegler maintained that this was setting Overwatch down a road that could lead to the weaponization of biotic technology, and that she had only conducted research in the field on the condition that it would not be used for offensive purposes.[12]
Retribution
Eight years before the present day, Ziegler treated Gerard Lacroix for injuries he received after surviving a Talon attack on the Blackwatch Rome facility. She reported that she expected him to make a full recovery.[13]
Uprising
Ziegler en-route to London during the King's Row Uprising
Seven years before the present day, Ziegler was involved in an unsanctioned mission authorized by Strike Commander Jack Morrison to end the King's Row Uprising in London, England. Earlier the same day, Ziegler argued with Morrison over Overwatch's inability to intervene in the conflict due to the English prime minister expressively forbidding of any Overwatch action within the United Kingdom. Dr. Ziegler expressed her concern for the thousands in the city who needed medical aid, and lamented how Overwatch was made to help people, not sit on the sidelines. After Jack authorized the mission, while preparing to board an aircraft, Ziegler welcomed Cadet Lena Oxton to the team. She commented on how her inspirational words convinced Jack to authorize the mission, and how he was very invested in her career, and had asked Ziegler to keep an eye on her. Ziegler then told Oxton how she could call on her if she ever needed any help.[14]
Storm Rising
| “ | We know all about you and your associates. Oh, I have many associates. Perhaps it's not clear what I have to offer. My resources are...quite substantial. Let me ask, what might you be in the market for? An introduction. |
„ |
| ~ Mercy and Maximilien |
Mercy and Winston confront Maximilien
Six years before the present day, Ziegler took part in an operation in Havana alongside Winston, Tracer, and Genji. Under the command of Captain Sojourn, their mission was to extract Maximilien, an omnic in league with Talon. The Talon forces were moving through the city in a convoy; one which the Overwatch agents engaged. Mercy swept over the convoy, causing one of the vehicles to crash. Fighting their way through the city on foot, the team was able to apprehend Maximilien, who suggested they could make a deal. Mercy said that he was in no position to negotiate, and that they already knew about his associates. However, when asked what Overwatch was in the market for, Mercy stated "an introduction."[5] In the end deal was indeed struck, as Maximilien told Overwatch that Doomfist would be in Singapore in three weeks and in exchange requested that Overwatch not tell Doomfist of his betrayal.[15]
The End of Overwatch
In Overwatch's final days, the group was faced with a series of allegations, and Ziegler was interrogated in the hearings conducted by the United Nations. In light of the fight between Overwatch members Jack Morrison and Gabriel Reyes, Ziegler admitted that the outcome had been inevitable. They had drifted further and further apart ever since Morrison had been chosen over Reyes for the position of strike commander, and that rift had widened despite her efforts.[11]
Post-Overwatch
Mercy helps the innocent
Ziegler ultimately left Overwatch due to being conflicted with the organization's militaristic methods.[16] Afterwards, Ziegler dedicated herself to helping those affected by war. Though she spendt most of her time caring for the broken and dispossessed in crisis areas around the world, Dr. Ziegler could be counted on to don her Valkyrie suit whenever innocents were imperiled,[1] hoping to make a more peaceful world.[17] She continued to work in medical facilities, but with less advanced technology than what she had access to within Overwatch.[3] She reguarly visited the Lindholms during Christmas.[3]
Recall
When Winston issued a recall of Overwatch agents, Ziegler was in the Middle East[10] performing triage in a makeshift tent clinic.[18] She was unsure if Overwatch should be restored.[3]
Reflections
Mercy reads the letter
At Christmas, Ziegler was working at an aid station. She received a letter, possibly sent by Genji.[19] At/around this time, she was in/near Egypt.[20]
The New Overwatch
Zero Hour
| “ | Let's get you back in the fight. | „ |
| ~ Mercy healing Mei |
Ziegler heals Mei
When Null Sector attacked Paris, Ziegler was among a number of former Overwatch agents who converged on the city to battle the attacking omnics. Descending from the sky in her trademark fashion, she healed Mei, who'd previously been injured. Together, they were able to defeat the enemy. In the aftermath, Winston declared that Overwatch was indeed back.[21]
A New War
| “ | Trouble is cropping up all over the world. It's not just Null Sector. A lot of lives are riding on what we do next. We'll have to fight one city at a time. |
„ |
| ~ Winston and Mercy |
Ziegler and co. at Gibraltar
Following the battle in Paris, the team traveled to Watchpoint: Gibraltar,[22] which they used as their base of operations. As it turned out, Paris was just the beginning of Null Sector's war against the world, and they weren't the only enemy Overwatch had to deal with. In conversation with Ziegler, Winston declared that they'd fight through one city at a time. She provided support for him at Route 66, where they fought their way through Null Sector's forces.[23]
Achievements
| Name | Icon | Description | Reward |
|---|---|---|---|
|
Restore 200 health for 5 players without dying as Mercy in Quick or Competitive play. |  | |
|
Resurrect 6 teammates without dying in Quick or Competitive play. |  |
Trivia
Witch Mercy figurine
- The official website used to state Mercy's age as 34. Recall retconned it to 37, and her info page on the official website has since been changed to match that.
- She enjoys the apple pie Ingrid Lindholm makes for the holidays.[3]
- While part of Overwatch, Mercy's agent ID was "3945_46."[18]
- A magazine image of Mercy could be found in an outhouse on Route 66. The magazine was removed in a later patch.[25]
- Mercy's wings are available as a cosmetic item in Diablo III for players who purchased the Origins Edition.[27]
Merchandise
- A Mercy Funko Pop figure went go on sale in 2018.[28] A Mercy Witch model went on sale in October of the same year.[29]
- A 36cm Mercy statue is on sale from the Blizzard Store.[30]
- A Hasbro 6" Mercy figurine will go on sale in spring 2019.[31]
- A Figma Mercy statue will go on sale by Q1 2020.[32]
Development
The cancelled Guardian class
Mercy's design stems from a playable class in the cancelled Project Titan; in the original pitch for the game that would become Overwatch, the class was named Guardian and was invisioned as wielding a heal beam and a weapon called a stinger, with abilities named Salvation and Resurrection. In a later pitch she was named Angelica and was envisioned as also having a teleport. She was later renamed Mercy, which had previously been Pharah's name.[33]
Mercy had a different voice actress early in the beta; the role was later recast with Lucie Pohl, who is fluent in German.[34]
The Witch's resurrecting voice line, "My servants never die!", was added for Mercy's Witch skin due to fan request.[35]
Videos
Official
Curse
Patch Notes History
For more information, see Patch Notes
March 21st, 2017
- General Updates
- Custom Game and Game Browser
- When setting up a Custom Game, players can now disable or modify abilities activated with the secondary fire button
- Hero Updates
- Caduceus Staff
- The amount of increased damage that’s done when boosting another player is now tracked under the match statistics and on the Career Profile page
February 28th, 2017
- Hero Updates
- Resurrect
- While performing a resurrection, Mercy now becomes temporarily invulnerable along with the allies being revived
- Caduceus Staff
- Zenyatta can no longer be targeted when Transcendence is active
- New Hero Option: Guardian Angel Sensitivity
- Allows players to adjust Guardian Angel’s targeting sensitivity
- New Hero Option: Beam Sensitivity
- Allows players to adjust targeting sensitivity on Mercy’s Caduceus Staff beams
- Developer Comments
- Mercy’s Resurrect has always been very powerful, but it often forces her to sacrifice herself to use it well. There have been changes in the past that attempted to help her in this area, but haven’t done enough to solve it. This change means that once she uses the ability, she will always survive long enough to be with her team again.
January 24th, 2017
- Bug Fixes
- Fixed a bug with the placement of Mercy’s wings on her Valkyrie and Sigrún skins
January 12th, 2017
- Bug Fixes
- Fixed a bug that was allowing Mercy to resurrect players that had fallen off the map to their death
December 13th, 2016
- Bug Fixes
- Fixed a bug that prevented Mercy from using Resurrect in rare situations on King’s Row
November 30th, 2016
- Bug Fixes
- Fixed a bug that allowed Mercy to receive Ultimate charge when using her Cadueus Staff to increase teammates’ damage when they’re not damaging enemies
November 15th, 2016
- Hero Balance Change
- Ultimate costs have been increased by 25% for all heroes
- Developer Comment
- Game-changing ultimate abilities were coming up a bit too frequently. This change helps keep them in check while still allowing them to be powerful.
- Passive health regeneration now activates when Mercy avoids taking damage for 1 second (formerly 3 seconds)
- Developer Comment
- This change allows Mercy to survive more easily by evading enemy fire.
- Bug Fixes
- Fixed a bug preventing Mercy’s staff from showing up in the “Guardian Angel” highlight intro with her Cobalt skin equipped
September 13th, 2016
- General Update
- General
- Players should now see fewer Plays of the Game featuring Mercy’s Resurrection ability
September 1, 2016
- General Updates
- General
- When activating the "Needs healing" communication while targeting a teammate, Ana, Lúcio, Mercy, and Zenyatta will now tell allies to group up to receive healing. A marker will also appear above the player's head, allowing teammates to locate the healer more quickly
- Hero Balance Update
- Ultimates that consume the ultimate meter when activated will now drain the meter more quickly (.25 second instead of 1 second)
- Reverted a recent change that reduced the size of heroes' projectiles
- Most hero abilities will no longer interrupt quick melee attacks
- Ultimate abilities will now interrupt quick melee attacks
- Developer Comments
- Altering the size of projectiles in flight had too many unintended side effects to keep in the game, at least in its current form. We will continue watching this and make additional changes if necessary. We’re also making quick melee more consistent when interacting with enemy abilities.
- Caduceus Staff
- Healing Beam
- Healing-per-second has been increased by 20%
- Resurrect
- Resurrected allies will be able to maneuver after 2.25 seconds (reduced from 3 seconds)
- Developer Comments
- Resurrection now allows teammates to jump back into the fight more quickly, which should help Mercy survive after activating her ultimate. Mercy's healing is also getting a boost to solidify her role as a strong, single-target healer.
July 19, 2016
- General
- Self-healing abilities now charge ultimate abilities. As a result, some heroes’ ultimate costs have been adjusted (see below).
- Hero Balance Change
- Caduceus Staff
- Damage Boost
- Effect will no longer stacks with bonus damage provided by another Mercy
- Damage Boost
- Resurrect
- Ultimate charge cost increased by 30%
- Movement is no longer prevented during activation
- Guardian Angel instantly resets upon use
- Developer Notes
- Mercy's ultimate is one of the most powerful abilities in the game; however, players would often fly into the fray and die while using it. With this update, Resurrect will now take a bit longer to charge, but Mercy will be a lot safer when activating the ability in the middle of combat.
- Bug Fixes
- [PC Only] Fixed a bug that caused Mercy’s Caduceus Staff beam to disconnect from its target if the player a) quickly switched between healing and damage beams by holding down both mouse buttons and/or b) was facing away from the target at the time of the switch
June 21, 2016
- Bug Fixes
- Fixed a bug that would sometimes cause projectiles to hit Reinhardt instead of his Barrier Field in "High Bandwidth" Custom Games
June 14, 2016
- Bug Fixes
- Fixed a bug that allowed Mercy to gain Ultimate charge whenever damage boosting an ally who was attacking a barrier or Ice Wall
References
- ↑ 1.0 1.1 1.2 Mercy, Blizzard Entertainment. Accessed on 2014-11-26
- ↑ 2017-05-17, Blizzard's Jeff Kaplan Answers Overwatch Questions From Twitter | Tech Support | WIRED. YouTube, accessed on 2017-05-18
- ↑ 3.0 3.1 3.2 3.3 3.4 Overwatch, Mercy Quotes
- ↑ Overwatch: The Official Cookbook
- ↑ 5.0 5.1 Storm Rising
- ↑ 2018-03-21, STORY UPDATE: BRIGITTE Q&A. Blizzard Entertainment, accessed on 2018-03-24
- ↑ 2018-02-24, STORY UPDATE: A LETTER FROM TORBJÖRN TO HIS WIFE. Blizzard Entertainment, accessed on 2018-02-25
- ↑ 2017-04-29, Thinking Globally: Building the Optimistic Future of Overwatch Michael Chu: "...and you have university student Mercy who's visiting the Overwatch base..." YouTube. Accessed on 2018-03-01.
- ↑ Overwatch, Mercy Cosmetics
- ↑ 10.0 10.1 Recall
- ↑ 11.0 11.1 2015-07-07, Fading Glory: On the Trail of Jack Morrison. Blizzard Entertainment, accessed on 2015-07-07
- ↑ 2016-07-06, Communications Records of Ziegler, A. – Overwatch File 00231 – Security Classification: CONFIDENTIAL. Twitter, accessed on 2016-07-07
- ↑ Retribution
- ↑ 2017-04-05, Overwatch Digital Comic: "Uprising" PlayOverwatch. Accessed on 2017-04-05
- ↑ 2019-04-25. Overwatch on Twitter: "> Accessing archived file... Decryption status: COMPLETE 📂 STORM RISING INTEL EXAMINATION – MAXIMILIEN… ", Twitter. Accessed on 2019-04-25.
- ↑ 2017-12-22, Every Overwatch Hero Explained by Blizzard’s Michael Chu | WIRED. Youtube, accessed on 2017-12-23
- ↑ 2014-11-24, BlizzCon 2014 – Overwatch Unveiled Panel Transcript. Blizzplanet, accessed on 2015-03-08
- ↑ 18.0 18.1 What You Left Behind
- ↑ Tracer: Reflections
- ↑ Bastet
- ↑ Zero Hour
- ↑ Blizzcon 2019 Overwatch: Evolving the Art Panel
- ↑ 2019-11-01, Overwatch 2 Gameplay Trailer. YouTube, accessed on 2019-11-08
- ↑ 2017-11-12, BlizzCon 2017 Overwatch: What’s Next Panel Transcript. Blizzplanet, accessed on 2017-11-19
- ↑ 2016-03-26, Blizzard Patches Masturbation Gag Out Of Overwatch. Kotaku, accessed on 2016-03-26
- ↑ 2016-09-08, "I wrote a message to Blizzard, asking if I could marry Mercy... This was their response..." Reddit.
- ↑ Game.come - Overwatch Origins Edition. Retrieved on November 5, 2015.
- ↑ 2018-02-19, New Overwatch toys and figurines coming to Toy Fair 2018. Blizzard Watch, accessed on 2018-02-20
- ↑ 2018-10-09, OVERWATCH HALLOWEEN TERROR GEAR AVAILABLE NOW. Blizzard Entertainment, accessed on 2018-10-10
- ↑ Mercy Statue, Blizzard Store. Accessed on 2018-04-07
- ↑ 2018-11-02, BLIZZARD GEAR: PAST, PRESENT & FUTURE PANEL UNVEILS LOTS OF NEW GEAR. Blizzpro, accessed on 2018-11-16
- ↑ 2019-02-08, OK, We Can Shut Down Overwatch Toys Now. Kotaku, accessed on 2019-02-13
- ↑ Blizzcon 2017, Overwatch: Archives
- ↑ Overwatch Beta Patch Notes – March 8, 2016
- ↑ 2016-10-14, My Servants Never Die (Petition) Battle.net forums, accessed on 2016-10-26.
External links
| Heroes in Overwatch 2
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 Mercy |
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