Play vs AI
Before searching for a match, the party leader must select a difficulty: Easy, Medium, or Hard. Higher difficulties increase the damage dealt by the AI team. Easy is 25% damage, Medium is 50%, and Hard is 100%.
This play mode is listed under Training in the game menu, but can be used by any player.
Not all heroes have been programmed into the game as AI. Only the following heroes can be encountered on the AI team: Roadhog, Zarya, Bastion, McCree, Mei, Reaper, Soldier 76, Sombra, Torbjörn, Ana, Lucio, and Zenyatta.
Not all modes have been programmed to support AI. Only the following modes can be chosen by the game at random: Assault, Control, Escort, and Hybrid.
With the exception of special events, Play vs AI is the only mode with matchmaking that has bots.