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It begins with Mei explaining that she and her friends are still stuck in an ice storm, are running low on rations and are going to "hibernate" in the hope of rescue coming. She is also going to leave the sensors online so she has a new dataset to work with when she wakes up.
It is only when Ecopoint:
Antartica receives a message coming through on a weak signal that Mei is woken up. She wakes up [[Snowball]] and says to her friends "Rise and shine, sleepyheads.". After brushing her teeth (and blowing a mischievous Snowball away with a hairdryer) she examines the dataset to find the anomalies on the surface are much worse than her team predicted. When she receives more and more data, she asks Snowball how long the team has been asleep, and is given the answer of 9 years.
Mei is stunned, unable to believe that Overwatch didn't rescue them. After storing the data on a USB stick, she learns that Overwatch is gone-disbanded by the Petras Act. She realizes out that her team hasn't woken up yet, so goes to check on them to find that they are all dead. After falling into a seated position and crying, she looks at the USB stick in her hand and wonders aloud that with 9 years worth of research data she could save millions of lives. She makes a promise to her dead friends that she will bring their work to the world. Or rather, she'll try.
Mei soon realizes this will be easier said than done-the satellite dish is broken, the standby helicopter is frozen solid and although she contemplates journeying into the Antarctic she backs away. She
says that she can't do it alone and she wishes her friends were still there, before Snowball brings her a cup of coffee. She thanks the robot as there is a small power drain, and as she clears the screen data she realizes that a message has been sent, although the signal is weak. She thinks this is a rescue message but she has to fix the satellite dish to know for certain.
Using various parts found around the Ecopoint she constructs a prototype Endothermic Blaster, but before she can get it working for
sure the power dies completely. There are no more batteries left either. As Mei contemplates a way to restore power , Snowball plugs into a charging port and drains it's own energy so Mei can finish the prototype. After thanking Snowball, Mei climbs the tower using her blaster to create ice to climb up. Halfway up a part of the tower breaks off and a tank on the side explodes, sending it toppling over. Mei freezes the tower to the wall with her blaster and finishing climbing as it turns dark.
Using an improvised aerial and her laptop, Mei manages to locate the signal to find it is Winston recalling Overwatch agents to active duty. After leaving a cup of coffee on each of the remaining cryopods (as a funeral) Mei sets out into the Antarctic with a set of improvised gear
. Snowball wakes up (having recharged with solar energy) and Mei tells it "Rise and shine, Snowball. We're on our way!"